Please see the returns and cancellations section of our terms and conditions https://www.nkuku.com/policies/refund-policy. Some products cannot be cancelled, for example, made-to-order or bespoke goods, so you should check this before you complete your purchase.
Where you do have the right to cancel, you must do this within 14 days of entering into the finance agreement.
To cancel your finance agreement, please contact us (your retailer) and arrange to return your purchase or cancel the services in line with our terms and conditions and your statutory rights. Once we have confirmed your cancellation, we will advise V12 to cancel your finance agreement and they will refund any deposits or repayments that have been made where applicable. If you made your purchase in-store, we will refund any deposit payment that you made. Your finance agreement can only be cancelled by V12 if your purchase is cancelled with us.