Please refer to the promotional terms and conditions to establish whether your order is eligible. If the code still does not work, try removing the code from the basket and refresh your web pages. Your basket should still remain, and you should then be able to reapply your discount code.
Please note that all discount codes and vouchers have an expiry date.
Most of our discount codes have a minimum order value, excluding the delivery charge. Note that gift vouchers do not have a minimum order value.
If your voucher or discount code is in date and your basket meets the minimum threshold, please contact our Customer Care team here, who will be able to resolve this for you.
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