Sadly, we are unable to offer an exchange service on any items purchased. Once an item is received back to Nkuku, a refund will be issued automatically. For more information on placing a return, take a look at https://www.nkuku.com/pages/returns
We would then recommend you place a new order online at www.nkuku.com
If you have a damaged or faulty item, please contact our Customer Care team here, who will be able to resolve this for you. Please do not return a damaged or faulty item before speaking to a member of our team.
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