Do you offer finance?
We now offer finance for customers who are over 18 years old, have lived in the UK for at least three years and are p...
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How long will it take to apply?
The V12 application form takes less than 5 minutes to complete, and you will get an instant answer on whether your ap...
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Are there any fees or charges to pay?
Fees may be payable to V12 Retail Finance in line with the terms of your credit agreement if you fail to maintain y...
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I want to amend my order, am I able to do this?
If you have been approved for finance, the term cannot be amended but we may be able to amend the loan amount, howeve...
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I want to return my goods and cancel my finance agreement, am I able to do this?
Please see the returns and cancellations section of our terms and conditions https://www.nkuku.com/policies/refund-po...
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I haven't received my goods or service, what do I do?
Please contact us via the contact form at www.nkuku.com/contactus or on 0333 240 0155 quoting your name and order n...
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