If your item was delivered by our 2-person courier, it will need to be returned in the same way, click here to arrange this.
For all other returns via Yodel or DPD you can raise a return through our returns portal, all you will require is your order number and postcode to access the returns portal and raise a return, click here.
If you still require assistance, you can contact our Customer Care team here, who will be happy to help.
To return to the nkuku homepage, click here.